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  • Began using Home Team Pest Defense in April of 2017. Our new home had the pest internal control system that the builder provides through HomeTeam. However, after our initial service, the pest problem that we were having became worse, we were seeing more bugs than before. We had to call our technician, back out, each month. Finally, I called the home office to voice my frustration. The young lady with whom I spoke's recommendation was "pay for this upcoming service, see if the problem gets better, and we'll go from there." We, promptly, cancelled our service. I have heard negatives about the company's customer service, and this was a prime example.
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