I was very pleased with the service I received. I needed a huge stack of forms notarized and my usual branch did not have anyone that was a notary on that day so I went to this branch. Even though she was busy and this isn't my usual branch, the branch manager Jennifer P. took a fair amount of time to make sure that all my documents were taken care of. I have generally been pretty happy with US bank and was very satisfied with the extra time and attention.