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  • One of the worst experiences I've had at a business in a long time. We walked in the door at 6p on Saturday night. We were the 3rd group in line at the desk. There was one lady running around getting nothing done as fast as possible, one man hiding in a back office who occasionally came out, and one teen who was helping at the register. Our group consisted of 2 families including 2 kids who needed bumpers and 4 adults. The employees could not have moved slower! After waiting 30 minutes in the line, we were finally ready to get our shoes. It took another 10 minutes to get shoes. We also asked to be placed on two side by side lanes (any of the 8 that were open). They told us they can't put us side by side - we have to be on one lane in case someone else comes in to bowl.....I'll repeat that...in a bowling alley that doesn't take reservations and claims to be first come first served, they would not service the customer standing there to pay in case the customer who was not there yet just happened to show up. This would have been acceptable if even 70%of their lanes had been in use, but there were numerous open lanes. Eventually the frazzled employees allowed us 2 lanes side by side. Then we wanted beers, didn't even consider they wouldn't have any draft beer. Well they didn't, but you could get 5 bottles in a bucket with ice for 12$. Disappointing. Finally in an effort to get the kids some snacks, we hit the snack bar....well, the snack stand also rivaled the pace of a sloth swimming through molasses in January. It took 15 minutes to get a pretzel...yep. This place is understaffed and under-skilled. If you don't care about waiting, the lanes are okay (though the balls all were pretty beat up). I'd find another alley before I'd go back here. It's no wonder they didn't have any Saturday night leagues, no one wants to go there.
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