These Guys made my day. I had actually just purchased a new adult BMX days before with damaged hand grips from the manufacturer. Long story short Pro Cyclery took the time to fix me up, even free of charge. Awesome service! Made my day.
Short story long: I wanted to purchase end caps among other accessories for my new bicycle. After several attempts with bike shops and online retailers I had no luck. Only some bulky ugly shiny handlebar end caps.
When I walked I to Pro Cyclery I was greeted by a friendly smiling face and offered great service. I explained my need and he pointed out that he had some end caps that I was welcome to. Low and behold I found a nice one. He found the match in a junk pile. Let me have them free of charge. Got them home for install and turned out they were absolutely perfect!!, One of a kind end pieces!!!
He continued to help in a non pushy friendly manner even though they were busy...
Answered some more questions...And as it turns out one of the bike mechanics is actually one of the lead BMX racers in the valley. How cool is that!!?
I will definitely be back to Pro Cyclery for any rentals, locks, tune ups or accessories I need in the future. In fact I hope to someday make it back and purchase one of their many nice bicycles. (No room in the garage right now)
Thanks Again Pro Cyclery!! You Guys are The Best, and really made my day!!!