I would give the specific salesman a zero or negative 2 if I could. His practices were shady at best. He asked for a deposit and said that he will hold the check and not cash it until we knew that the used car he was bringing into the dealership was the right one, but he then cashed it the next day. Long story short, we got ahold of Julie who works in the main office and she was able to sort things out a week later (hence the two stars and not one or zero. All together Nissan in mentor ( not classics ) was much better and more professional.