Total disaster, it took them 20 days to get my prior authorization for my med and I didn't have my medication for this whole period... my insurance had to call them because I kept telling the insurance that it is their mistake but I was wrong... i had also to call them again and again but no reply... one time I had a billing issue, they never returned my calls... what a place, better live in a 3rd world country, at least they don't charge you lots of $$$$$$$ for nothing... great business