New business that is struggling somewhat?
Their customer contact is very business like with no warmth.
The food quality is ok for the price. However, call me old fashion but I think soup should be served hot. Mine was delivered warm and you felt rushed to eat it before it went to room temperature. Also they were out of a menu item and still sold it to me. They did refund the money after they realized that they were out of some of the ingredients.
Also saw other customers going up and getting it themselves instead of servers taking it out. We did not experience that situation but did observe it.
This just opened and management has work to do.