So all I wanted to do was get an Express Quick wash (which I acknowledge there is not a great expectation, more of a good rinse), and after I drove SPECIFICALLY there, the Express Lane was closed. I asked and they said that is kind of normal (first time for me!) for a weekend. There was NO line and it was obvious they were trying to generate business for their other services, which I did NOT want and it is predicted to rain in the next 48 hours.
Crappy business practices in additional to what others have said was lacking