I wouldn't give them 1 star. First of all my husband is away working and I was alone for Valentine's Day. He sent flowers. I was SHOCKED! The driver was a total bitch. She was nasty and my flowers were dead, no water and NOT what my husband ordered. I called the shop spoke to Leanne and was told I would be called back. Epic failure. Told hubby to dispute charge on his card. Never, ever use these florists again. I'm someone that is always looking for the best to recommend to high end clients and friends. Fail, fail, fail. Your flowers are like your CS and flowers...DEAD