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  • Bartender PRISCILLA delivers UNBELIEVABLE CUSTOMER SERVICE at the Charleston/Jones "Time-Out:" 1.) SHE WAS EXTREMELY POLITE on the phone--two weeks prior to my party's actual event night (Friday, Sept. 25th). 2.) SHE GREETED ME (and each of my friends) when I arrived. 3.) SHE EASILY ACCOMMODATED my large "eatin,' drinkin,' and karaoke singin'" party of around 15-20 guests. 4.) SHE NEVER APPEARED FLUSTERED or overworked, although we were requiring her assistance practically every 5 to 10 minutes! 5.) SHE SEEMED GENUINELY DELIGHTED at the large gratuity I left--although I'm certain she earns big tips there every night! Because of Priscilla, I rate this place 5 stars: But here is my honest opinion regarding the rest: 1.) Food is good, three stars. 2.) Food & drink pricing is competitive. 3.) Smoking section must be nearby outside, kind of smoky inside. 4.) Decor is traditional Vegas lounge, which is well-kept and clean. 5.) Karaoke host is friendly and competent, but the sound system is average-quality at best.
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