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| - Last Sunday my AC died and we needed a place to stay for the night since the repair guy couldnt come until Monday. So we\\I went onto Hotels.com and found a 2 bedroom suite for $119. Since it was already 9PM, instead of booking online, I called the hotel directly to see if I could swing a better deal (they certainly werent going to sell the room to someone else at that hour).
The woman who answered the phone offered me a special price of $149. When I informed her that I could get $119 online, she agreed to match it. "but it's already 9pm and i know you have to give Hotels.com a cut, so can't you beat it?" "I'm not allowed to do that" she answered. "OK, who is and can you get them on the phone?" I responded. I wasn't aware that I had made a joke, but she burst out in laughter. End of story, I booked it online where I get reward points and Hawthorn has to pay the commission.
The room was clean with 2 bedrooms, a living room, bathroom, 3 TVs, etc. Free Wifi was key since I had a ton of work to do. Breakfast in the morning was the standard way overcooked scrambled eggs, sausage, biscuits, and really, really bad coffee etc (strangely no butter..). So why 2 stars? Easy ... THE BEDS.
My wife, daughter, and I all awoke with hideous backaches. I was essentially completely immobilized. Fortunately, I dont live too far away and after the most painful car ride in recent memory, I was able to down a couple of Vicadin so I could actually get on with my day. With those beds, they should put a dispenser in the lobby.
Great room layout and amenities for the price, but if you value your back, STAY AWAY!!
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