Wow, an unexpectedly bad service! I was attempting to schedule an appointment, left voicemail, and received a phone call back on the following day. That is fine. What surprised me is the tone of voice and her saying "We told you many times we don't accept your insurance". I had a new insurance but it was my first time contacting this office. I do not know if there was something messed up in the database and they thought it was somebody else. It does not matter. Nobody deserves to receive this kind of treatment.
My 1 star goes to Dr. Moon. She is a brilliant dependable doctor. You are in good hands if she is your OB.