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  • Bought a new home and needed to change out some locks and had some locked rekeyed. The issue though, was that I was not in the state, but still needed the work done. My realtor setup an appointment with these people, and I was in a bind because I needed the work done. If doing so again, I don't think I would call these people. The service was quick, and the installation decent... But the prices were RIDICULOUS! First of all, they charged $89 for a service call just to show up! It wasn't even an emergency call either. This seems to be a pure and simply gravy charge. They charged another $75ea to install two locks that I supplied (easy). Key duplicates (6 total) ran me about $20 each (this only costs a few buck at Home Depot or Lowes). Installation of 3 dead bolt locks... Another $75ea, (though in all fairness these were supplied by ABC). In total by entire bill was about $600. The kicker? He only spent 44 minutes doing all the work. So, probably about $100 in vendor supplied material, $500 in labor for 44 minutes of work. For a locksmith, this is VERY expensive and quite extreme for most trades. I think I made his day/week. I have used other professional locksmiths in the past and this probably would have cost me less than half what ABC Locksmith charges. Needless to say I don't think I will use them again, simply because of the prices.
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