I went here bc of all the fun pictures. Wanted something unique for New Years. It was kinda busy when I showed up without a reservation. And I realized I might not have enough time to do something fancy. So I picked something fun n simple. Waited for 20 min and they were nice enough but not the greatest customer service ( hence the low reviews from others). Got a set of acrylics in record time! She was super fast and very talented bc one of the best looking nails I've ever had! In 30 min so I had time to spare before my appt. was happily surprised! If I wasn't in a rush, I May have been a little disappointed. But i think if I made a reservation, they would have made sure I got what I wanted. They should really try and get more staff to do the simple pedis while the nail artest really get to do their stuff. Still very happy w the job well done