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| - I LOVE Cold Stone Creamery. I've been going there since I was a freshman in college (basically, since they opened their doors). Their product is consistent, delicious, and even though it's a little pricey (for ice cream), it's worth it. However tonight, my experience at this particular location was far from stellar. I walked in about 45 minutes *before* close and was the only customer in the establishment. There were three young ladies behind the counter, one of whom I presume was the manager. Now let me preface this by saying I have had really good experiences at this location in the past; it's usually young high school-aged kids that are working behind the counter and they almost always have a lot of energy and smiles. Tonight, however, the only young woman who smiled at me was the one who actually made my ice cream, and it was obvious she was new, as it took her quite a while to make my first ice cream. This did not bother me that it took a minute, but what I did notice was that the other two young women just stood there in the background, looking down at sidework or who knows what, not helping her unless she asked for it. Neither one of them gave me eye contact until one of them rang me up. Once I paid the young woman who I think may have been the manager finally looked me in the face and said without a smile, "Have a good night." It was all very forced, and honestly, it seemed like none of them wanted to be there. I realize it's just an ice cream place, but I don't go very often and I must say that if this were my first experience ever going to a Cold Stone I probably would never go back. That being said, thank you for the delicious ice cream.
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