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  • We will not be back to branca. The food was good but over priced, our server was ok but a little odd in an awkward way but what set the tone was the first few minutes of our arrival. We had a 1 yr old baby with us and had let staff know the week before to ensure we would have what we needed. When we arrived we went to the host on the patio. As we approached I noticed a table outside of the patio area of which the main area was half full at 8pm and was indicated as our table. Not happy with this I asked if we could have a corner table in the back when he indicated our table was the isolated table. He responded NO abruptly and when queried why he again abruptly and rudely said because the table I wanted to move to was reserved. I was not happy with this and my face showed this. He responded 1 minute later that we could move to the other table and walked away. In that moment, as I had made the reservation week prior, I questioned if we should stay because this place also required a 100$ hold in your credit card through OT to reserve and I was concerned about how the rest of the night would go. We did not feel welcome at all and we there to celebrate my boyfriends birthday. It was so disappointing that our experience with staff was negative having seen many great reviews (with the exception of the staff in the red dress ) Lastly ... the patio nevered filled for the duration of our meal; something that was not lost on us.
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