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  • I visited the Main St. store location on a Monday afternoon to replace a flat tire on my car. Wednesday morning I discovered the replaced tire was flat. Imagine how I felt just spending over $100.00 on one tire and two days later it's flat! Wednesday afternoon I went back to the Main St. store location explained to them what was going on. They checked in my car right away, about 20 minutes later I was told by a discount tire employee that they figured out the problem. It was my sensor. I was showed a dirty cracked damaged sensor. The discount tire employee then tells me that he could help me out by selling me a sensor for half off the regular price of $70.00. I then told him that there is no way all this damage to my sensor could have come from Monday up until Wednesday. The damage had to be there Monday when they replaced my tire, and I asked why wasn't I notified at that time that my sensor was damaged. I did not get a clear answer on why I wasn't notified. I then went on to inform the discount tire employee that I would not buy a sensor from them. (There is no way I'm spending my hard earned cash at a place that does a half ass job.) Finally I was told that they would replace the sensor for free. I appreciate the free replacement, however I feel like discount tire tried to take advantage of me in a sense. I feel like they thought I was the gullible type that they could get money out of. Maybe it's because I'm a female, maybe not, I don't know. I also would like to mention that when they replaced my tire on Monday they left white stuff all around my new tire. Wednesday I asked if that was proper protocol and I was told that it wasn't and that they would clean up all my tires for me. I appreciate that but wondered why proper protocol wasn't followed Monday when they replaced my tire. Also my wait time Monday was almost two long hours. For the work they did it wasn't worth the wait. I often go to mom & pop tire shops. Going there never ever have I been given a tire that went flat two days later. Or given a tire that wasn't cleaned up after repair. Or never ever have I had to wait two hours. And they cost half the price.
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