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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I have been a member ever since NV Federal (now One Nevada) changed its deposit policies. Almost 2 years now. This branch has the most professional, knowledgeable and most importantly, friendliest staff I have ever interacted with in any Las Vegas financial institution. I have an automatic transfer from my account to my child's account. One day I noticed that the transfer hadn't shown up on the child's account. I called the 800 help number (got right through to UTAH - not Vietnam or India or another foreign country) and they straightened it out within 5 minutes. No telephone wait, no "press 5 to speak to someone breathing" no "it will cost you $15 to speak to a person". It seems someone forgot to click on a box on a computer form so all the transfers weren't done that morning. The help person actually thanked me for bringing it to their attention so they could correct it immediately. When was the last time you heard that from BofA, Chase or anyother national bank????? PROS: (1) Free Checking. I mean truly FREE checking. No nickle and diming you to death. Miniscule interest (currently 0.05%) is paid on balances over $500. (2) Free ATM withdrawls at cooperating member ATMs (3) Did I mention Free Checking? (4) Great staff! CONS: (1) $25 required to open an account (vs lower amounts elsewhere) (2) 6 branches in LV area (5 Las Vegas, 1 Henderson)
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