I've been going to this Supercut for years and they consistently do a GREAT job! During that time I've had many different stylists and all of them have been wonderful. The call ahead feature is really nice (when I remember to do it). However, more than often I walk-in and have never waited for more than 30 mins. The place is really clean and the staff is friendly. The only thing I'd love to see them change is the bench in the waiting area. It's not too comfy. :)