Came here on a Thursday evening with my boyfriend and two friends. Haven't been to top golf before so I was pretty excited. We purchase 1 hour for $60. First of all, when you get to your hitting bay, they make each person in your party sign up on the computer.
THEY START YOUR TIME RIGHT WHEN YOU BEGIN TO SIGN UP.
First of all, it takes FOREVER. The computer was saying error for some reason and in total it took almost 15 minutes for all of us to register before even starting to play yet.
We ask someone about it and they said it shouldn't start until you hit your first ball.
But it did. And they didn't do anything about it. We asked different people too. Wtf? That's extra time that we could have to play.
So then. We're playing for a bit. I order a Guinness and my friend ordered a Heineken from one employee that came over. TWENTY minutes later a different person comes over and says oh you guys ordered a Guinness and Heineken right? We say yes. 10 minutes later, a different girl comes back and says so you guys ordered a Guinness and Heineken? And we were like yeah but never mind now our time is up cancel our order.
What the f??
So now our time is up and I'm sitting here super upset. We've been waiting for our check for the longest time. Then, this girl finally comes over and says, "oh are you guys done? Let me bring your check."
TWENTY MINUTES LATER;
a DIFFERENT girl comes over and says hey is everything okay? And I'm like no nothing is okay. I've had a horrible time here. Then a new group of people come over to our hitting bay because they're playing there. And we're sitting down chillin waiting for our check. Then we get kicked out and have to go stand. Why accept a new group to the hitting bay if we didn't even get to pay yet? We have been waiting for SO long.
So on top of how mad we already are we are even more furious that we can't even get a check and leave.
DO NOT COME HERE. Go to a different golf range.