Bill came out on Thanksgiving eve as our fridge/freezer just wasn't cooling properly. His diagnosis was a leaking sealed system (which turned out to be spot on). Unfortunately, he wasn't able to fix it that day, and Mario (the owner) came out on Monday to do it. He did some very slick welding on some broken and leaking tubing and the appliance is back to it's cold best.
Highly recommend these guys - polite, courteous and know their stuff!!