This was a great experience! Trust me, no one thinks to themselves, "omg waxing sounds amazing!" Well they might, but only to feel silky smooth at the end. The whole process is terrifying... if you have the wrong people. This group is professional and quick. Some places will charge you almost triple their cost and also make it that much longer with the same results, i appreciate getting an ETA, also getting an appointment the same day I called. I had Jennifer, she was amazing and talked me through the process, which was extremely helpful because I have terrible anxiety when I don't know what to expect. She let me know what to expect, what to do after, and when to come back. Interestingly I don't get that much information at a lot of places I go to, so this was extremely appreciated. Thank you Jen! I'll see you soon!