I took my very long-haired cat to the Pet Stop after reading Kristen H.'s review. I was able to get a Saturday appointment within 2 days, which was impressive. They did a fine job trimming her nails, brushing her, and bathing her, but my cat did not look much different in terms of manginess after I took her. She has looked much more professionally groomed after taking her to other groomers. Still, for the price ($32, and they say cats cost between $20-$35) and the ease of making an appointment, I'd go back.