A series of disappointments. #1 We went there for the first time expecting elegance with soft background music. Not so. #2 marinara sauce on the chicken parmesan was watery. #3 companion's filet mignon was undercooked, and "corrected" to inedible. #4 Our waiter was usually unavailable but waiters for other tables seemed available and attentive. Unfairly or not, a return is unlikely. Not a good experience, possibly not typical.