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| - In 2010 faced with parking problems, someone decided that after a feeble parking pass enforcement policy, a stunningly rude technique was the answer; I quit on the spot. The attitude was clear: the customer is last. ASU students crowded up the place, and many didn't have a basic grasp of gym etiquette (resting on equipment / talking on the phone, not wiping off sweat). Multiple poorly executed remodels inconveniencing the members, with increased fees afterwards. The residents will sometimes use the facilities, which I support, but there have been a handful of conflicts with the guests and staff. There is a cardio room that can serve as a sauna in the summertime (poor remodel ventilation planning). And the hours, closing early and often on holidays -- we're talking days at a time, not at all in line with their competitors. Replacing equipment with crap no one uses. They tried to make me jump through hoops to quit and the arrogance and red tape had to be put in check. Too big, too greedy, and too bad, you lost a long relationship.
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