| rev:text
| - Very disappointed. Made a reservation for 5:30 PM and was sure to include that we were celebrating my wife's birthday (included her name).
Arrived on time and promptly seated. Previous reviews are spot on. With the very nice atmosphere, decor and courteous reception, I was set to be impressed. My first doubt entered when we were offered bottled water. I declined for the table. Glasses were immediately cleared and no further offer of water was proffered. OK, an oversight not to bring generic ice water - soldier on - I mean it's only water.
Ordered drinks and things again took an upswing. We all had the Frecnh Onion Soup and I must say it was quite good - now not only on the upswing but looking forward to a lovely evening.
Ordered sequentially, the Ribeye Cap Steak, NY Strip, and the 20 oz. bone in Ribeye. The steaks arrived and I will give credit for the fact that they arrived cooked to order despite our lengthy enjoyment of the soup. However, this is when things went downhill in a hurry. The quality of the meat was just barely above any restaurant in Vegas - and I would include just about ANY steak restaurant in town, regardless of price or ambiance. The cap steak was unappealing at best and the bone in Ribeye was just plain terrible. By the time I finished, there was more bone and fat left on my plate than the steak that I managed to cut away. The NY Strip was adequate, although, for the price, I would have to say "barely" adequate.
The sides were billed as "family" portions that could be shared. I will say they were fairly good but each portion was "individual" at best. On an up note, if you do try this place, make sure to order the waffle mac-n-cheese - certainly the highlight of the meal.
Overall, the meal was about on par with any chain steakhouse to include Claim Jumper, John Cutter's, and OK, Denny's. The problem with Andiron is that the bill came to $250 before the tip. I don't gripe about price as long as it is worth the expense. This, clearly, was not.
Andiron seems to bill themselves as a high end steak and seafood restaurant. In reality, they are a great deal of atmosphere with mediocre service and substandard food. You can park all the Mercedes and Jags on the curb that you want but the food and service must deliver.
I suppose the most disappointing thing was the fact that the waiter and bar attendant must have overheard our comments of disappointment because at the conclusion of our meal the Maître De came by for a second time. His question? "How are you doing?" I responded "Fine." (Since I was indeed fine). He smiled... and WALKED AWAY. Oh, and by the way, never once did anyone acknowledge my wife's birthday.
If you want to spend $100 a person on a meal, please consider Michael's at the South Point or Twin Creeks at the Silverton. At Michael's you will get in spades what Andiron promises but utterly fails to deliver. At Twin Creeks you will get a little more than Andiron delivers, at half the price.
A Follow Up:
I was contacted by Andrew the following day. My guess is that my written comment on the bill that I "will not be back", finally got someone's attention. Andrew was pleasant and urged me to return so they could "make up for our bad experience." I have raised my rating of this establishment from one to two stars based solely on the fact that Andrew went to the trouble to contact me. Unfortunately, our experience was bad enough that I am afraid we will not be able to take Andrew up on his kind offer to give them another try. But, thank you anyway.
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