THIS is customer service. Was greeted at the door and treated like a person, not a number, not a sale - throughout the transaction. Vanessa is WONDERFUL, KIND, the ABSOLUTE BEST. She was super attentive and honest enough to admit it when she didn't know the answer off the top of her head, quick to find the answers to the questions I had. AND she addressed my son who wanted the phone upgrade.
Even though they closed at 8 and I said it was ok to not finish file transfers, I never saw any frown/change in expressions (from her or the rest of the staff), she remained sweet and pleasant. Thankfully, we walked out the door before 8:10. (I hate being the last customer anywhere, people should be able to go home on time). THANK YOU for the best service!