Another bad experience with this place. This time, I've reached my limit. I have given them more than enough time to correct the mistakes. I was even contacted by Bill, the company's owner or the office of the owner. He apologized for my experiences, but still nothing was different.
For starters, the meats came around so slowly still. This time it was much slower. I thought I was crazy until the 2 tables next to me start complaining also. I don't know what their problem is but it's unacceptable. I ended up eating the same 4 meats over and over. We all waited 10 minutes between servings too.
I then noticed, when a table next to me started to order dessert, that not only my favorite but the only dessert I will eat from this place (the Chocolate Mousse Brownie), wasn't on the display. I asked my server about it and he said that they had taken it off of the menu. I posted a tip about it and a rude supporter of this place (the company's fake Yelp account probably) told me to get my facts straight. (I later called and inquired about the change. I was told that it was still on the menu. I'm not sure what he got out of lying but whatever.)
I walked to the hostess and asked to speak with the manager. The manager came over after about 5 minutes. I told her that it was like my 6th time eating there and the experiences and food are both getting worse. She weirdly listened for a couple minutes and then asked if I wanted a free dessert or drink. I declined both. I wanted her to understand that I wasn't complaining to start trouble or get free stuff. I was complaining because I was truly concerned. She finally offered me a BOGO for my next visit. Little does she know, I will never use it, because I will never go back.
I have officially added this place to my "Never Again" list.