Okay so at first they we're kind and helpful. I was a first time user of vape products and they gave me a good deal on the Tesla Vortek. They also assured me that they'd always have the coils in stock. When it came time to get coils the person at the counter looked around for about 30 minutes and said they were out and that they would order more. No big deal I thought, that stuff happens. So I looked around 10 other shops and only one shop had a single pack of the coils I needed. About a month later I went back to classy smokes and after waiting 20 minutes they tell me again they do not have the coils I need and didn't even offer to order them this time. I checked any local shop I could and nobody had them. I had to buy an entire replacement tank mod of a different brand in order to find coils that shops regularly carry. Long story short, they lied to me and I feel like it was to get rid of an outdated item. For that reason I will no longer buy from them. Lesson learned.