About: http://data.yelp.com/Review/id/biY0TOvfrsSSyFNeP7PGog

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About: http://data.yelp.com/Review/id/biY0TOvfrsSSyFNeP7PGog Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-09-14 00:00:00 (xsd:dateTime)
itemReviewed	Trek Bicycle Store
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I wonder sometimes how bike shops such as this stay in business in such a competitive market. I recently purchased a bike online with delivery through this store. We're not talking a $600 cruiser - this was an $8,000 Project One Emonda. After I placed the order I realized that I'd not specified the color of bar tape I wanted nor did I say what logo color I wanted on the wheels. I was going in to Madison anyway so I stopped in. The first sales person I talked to said "we're going to have to charge you to make any changes" at which point I was going to say "forget it, cancel the order" but I waited and talked to the manager. He checked online and it turned out the wheel logo was the color I wanted and he said "we never charge to change bar tape on a new bike". I asked them to set up the bike for tubeless. I normally do all my own bike work but thought it'd be easier if this one just came delivered the way I wanted it - big mistake. Went to pick up the bike. The sales guy took a while to find it but when he did he rolled it at me, said "here you go" and walked away. That's it. Offer to set it up? No. Adjust bars/saddle height? No. On an $8K plus bike. I'd have declined anyway but they at least should have asked since not everyone does their own bike work. Oh, and the tubeless leaked air in the rear tire from day one. And they charged me for bar tape. I read a review of Canyon bikes and there was a quote in there from someone at Trek that basically said "we're not worried, we focus on providing excellent customer service". I had to laugh.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Greg

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