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  • I was super excited to try this place. Why not Valentine's Day? Reservation made, great. Get here, one of the hostesses refuses to seat us at a table closer to the heaters because "they have other parties coming in and it's for a four top". At the time of this post, which is 2 hours after being sat, no one has been seated at that table. I ordered the double cut pork chops. I understand the kitchen may be backed up due to it being Valentine's Day. I ask for the pork chop to be seared with a brown crust. The server, Aaron, hesitated and responds with ok. At that point he should've made it known that the double cut pork chops are broiled and not seared. The pork chops come out and they are not brown at all. They haven't been seared at all. I let the runner know I asked for the pork chop to be seared with a brown crust. He says it's well done. Thanks, but I didn't ask for a well done pork chop. They take the pork chop back, sear the already well done pork chop, and bring it back out. I take a couple bites and it was like eating paper. Completely ruined. I called Aaron back over to explain that I still would like the pork chop, but this one wasn't edible. Before I could explain that I just wanted the pork chop broiled less and seared more, Aaron cut me off and said "the kitchen was already pissed that you wanted it seared so they aren't going to make any substitutions because of how busy we are". Irrelevant and insensitive. I asked for the check and Aaron brings it, along with an apology about the food stating he just knew they weren't going to change anything when he already knew what I was asking. I politely let him know he could have no possible clue what I would like because he cut me off. He takes our card and returns to let us know our meal is on him and that he again apologizes. I'm pleased with his final solution, but not pleased with how we got there. I was hopeful about this place. I appreciate his gesture, but I do hope the service improves. The twice baked potatoes and creamed corn are phenomenal, as well as the crab mac and cheese.
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