They were pretty awesome! We bought our home a month ago, and this was a first time ever having an issue and having to use a home warranty. Late friday night we had a small accident our garage door came off the railing and almost fell on our truck, leaving the truck stuck in the garage without us being able to drive out. Our home warranty dispatched these guys, and even though their office was closed on the weekends they were able to still send someone out to us on saturday morning. I made a follow up call to hung rite early saturday morning to find out what time they were coming out, the lady informed me it will probably be on monday since their offices are closed on the weekends and they will not receive the dispatched order until monday. I told her that wouldn't work out for me since my truck is pretty much stuck in the garage, and the door is hanging halfway open. She quickly started working on a resolution for me, said she will work something out and call me right back. A few hours later their guy showed up and quickly repaired everything. Even though most of it was not covered by the home warranty he still gave us a reasonable price for the repairs. Way less than we prepared ourselves to pay. Overall they are great. I def. recommend them