This is the worst Appliance company I have ever used. My extended warranty company used them to repair our stove. It has been over 2 months now and I still cant use my stove. They do not return my calls and there is no communication at all to update on the status of the reapir. Even worst when they did schedule an appointment to repair they didnt even show up. I even waited for 4 hours and not even a courstesy call. IMHO save yourself the frustration and choose another company!