I've been a Melt lover for over a year now. My boyfriend and I love this place and can pretty much call it our favorite. While I haven't been to the new location yet, I can safely say that the original will be my preference for nostalgic/sentimental attachment.
The service is always fantastic here. The atmosphere is perfect. I've never had a problem. The wait staff is remarkably tolerant of giggling beer filled girls!
The menu is great and I'm always excited to try something new or to stick with what I know--never gets old. I also don't have a problem waiting and get a little frustrated with those who complain about the wait. If you're going to Melt, then you've heard about it, and if you've heard about it, you know that there WILL be a wait.
The only issue I can currently say I have is that there is no more Sunday brunch!! I cry for the apple sausage waffle!!