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| - I received a coupon for joining the Corleones V.I.P. Club and another for my birthday for one free small sandwich. I usually go to the 16th st and Camelback one, but since they opened this one its closer to my house.
I brought the coupon into the store and the guy behind the register stated it was expired. I didn't see the expiration and told them it was my fault, no big deal.
I went home and printed my other free sandwich coupon and proceeded to call the Corleones and place my order for pick up. This is 20 minutes later, and I call in my order and the owner gets on the phone, has an attitude that I'm the same person and that he threw out my Philly cheese steak a few minutes earlier. The owner inquires about "what other, coupon" I have, with an abrasive tone, indicating I made one up. At this time I am very appalled that the owner of Corleones is actually talking to me like this and immediately ask, "is this how you treat all your customers," then proceeds to tell me he doesn't need my business, and hangs up the phone.
Frankly this is a pathetic way to treat a long times Corleones customer, to say the least, I will not be recommending this place to anyone based on such horrible customer service by the owner himself and will be taking my business back to the 16th st and Camelback Corleones. Obviously this translates down to his employees and they will most likely see it OK to treat people like crap.
This owner thinks he's too good to be cookin on the hot grill and servin Philly cheese steaks....c'mon buddy?
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