Recently I needed a change on a prescription that I have been taking. I have used other pharmacy around the area, like frys and CVS but since walgreens in different areas (35th ave) was fast and would call my phone for updates- we went through and made this our primary pharmacy.
That was a huge mistake. I obviously didn't do my research because as I am making this review iam still on hold for almost 20 minutes now. The pharmacy techs are clueless here. My Gf works for humana as a pharmacy tech. The freaking pharmacy tech here are rude. They'll never give you a courtesy call or update you for any changes that you might need for your prescription instead they'll just have you hang dry. I got a new prescription that I have to take, or start today and guess what? I couldn't start because the pharmacist/ ph tech didn't notified my doctor right away that there's a mistake on the prescription. I went 5 hours later and was told that it's not ready until tomorrow. What a joke. Simply a joke.
What a joke. I heard that walgreens got a big hit losing theranos, I even know people getting shorter hours on their facility in river parkway here in AZ. It shows why people are living walgreens. They simply don't have the culture or embodiment of "patient first". Instead they are more concern of their numbers.
I know someone who works at the photo department. And the sales department. They are nice. But those hard working people are tainted from the experience that the pharmacy has given us. What a joke.
Just get to frys. Or cvs...