30 minutes for my first drink to hit the table. Was told draft beer was broken, and only bottles were the option. Funnily enough I was watching draft beer being poured and delivered to other tables.One of us ordered two separate things for the meal and only only was delivered. Finished the terrible poutine and waited longer for the next dish to arrive. Also terrible (pretzels and fondue). One of us asked for vegetarian penne (hold the chicken) and was charged for extra vegetables. Took over 30 minutes for my bill to arrive after we asked three separate people for it. Manager never table touched. Zero concern or apologies for our experience. We had to flag the waitress down for any service at all. Why pay a premium price for lack luster service? Absolute terrible experience and will not return.