After waiting in the lobby for over 15 minutes a frazzled hostess came to take us to a table and then immediately changed us to another table in a dining room that was half empty. Our server, Reuben, was the only shining light of our 19th wedding anniversary celebration at Longhorn Steakhouse. My husbands hamburger took over 30 minutes to come out of the kitchen and was lukewarm when it made it to the table. There was food on the floor right next to our table the entire meal. The bathrooms were messy. No manager ever came by our table. We will not be returning.