I love Zipps. The food is consistently good and a great value. I appreciate their "from scratch" philosophy. Great service is what prompted me to write a yelp tonight. Kendra was awesome. Super friendly and personable. I've been in for lunch a few times and the service has been slow, I mentioned it to Kendra and she promised me that if I came back for lunch it will be fine. I'll change it to 5 stars if my next lunch is in and out in an hour. Thanks!