This was my first visit to this medical office. I made an appointment for vaccines.
I was told to arrive 30 minutes early to fill out paperwork. As I walked into the office the waiting room is very drab and dirty. They had many papers taped on the doors and walls regarding cell phone use and other notices. I signed in at the front desk. The girl at the desk was not welcoming and never smiled. I arrived 25 minutes early and had printed the forms off of their website and completed prior to the visit. I was still given additional forms to fill out, the front desk receptionist told me not all the forms are available on the website. I politely mentioned someone should update the website. I proceeded to fill out the forms. The forms I completed from the website were the typical personal and medical history. However, the additional forms I was asked to complete were a bit strange. The first was a form on varicose and spider veins (family history and symptoms I may be experiencing), the second was a prescription policy stating they will not call in or fax prescription requests to the pharmacy, you must pick up the written request. Lastly, was a doctor-patient arbitration agreement. I have NEVER had to fill out a form like this at any doctors office I have visited. At this point I was questioning this medical practice and their doctors. I found this to be unsettling.
After waiting for 50 minutes in the waiting room. I watched 3 people go into the back office before me and they arrived after me. I was finally called back. I walked through the door to the back office, I was directed to a small corner to have my vitals checked. This was not a closed space or room, I was out in the open, other patients and staff were walking past me. After that I was escorted to a private room. I will say that the medical assistant was very friendly. Then the doctor came into the room, she never introduced herself. Luckily I knew who I was seeing (Dr. Finley) and she was very nice and answered all of my questions pertaining to the vaccines.
I will not go back to this office and will not recommend it to my friends and family.