Outward flight from LHR to SFO 9th November 2014 had the economy passengers ordered to stand waiting for about 30 minutes in a closed group area while the higher class passengers boarded. Several were elderly, myself over 65 and felt like we were flying during the Nazi occupation.
Homeward flight from YVR to LHR 28th November 2014, they served for breakfast, Yogurt! and a piece of cake less than one (1) hour before descent to Heathrow which must have made everyone feel ill, including myself. A miserable breakfast could be purchased at inflated prices. The choice of movies and one poor piece of classical music offered for inflight entertainment equalled that offered by China Eastern airlines, entirely miserable.