I have taken my dog to Christina for nearly 10 years. Great service; great grooming. The shop is small and it can sometimes take a little more time but my dog is always happy no matter how long it takes. I have read a review that a dog was left in a cage 9 hours without a bathroom break or water. I highly doubt that there are no bathroom breaks or water sources for the dogs being groomed. My toy poodle has never come home and jammed to the water dish nor rushed outside to release herself. My dog has been there sometimes for 6 to 8 hours. She is happy and contained safely. She loves Christina and I recommend this shop. The prices are great and the grooming top notch.