A friend and I stopped here after a movie. Walked in the front door and the place was nearly empty (3:00pm Mother's Day!)
We were told we would have to wait fifteen minutes to be seated! Honestly, the place was half full and plenty of tables were available.
We asked if we could sit at a small table in the bar area (which was TOTALLY empty) and were told we would have to wait fifteen minutes to be seated.
A little puzzled, we asked about getting food while sitting at the bar. Hostess told us that would be fine.
We decided to leave. Before we left I asked the Hostess , "Why the wait? The restaurant is half full?"
Her response was, "Because my kitchen is backed up". I said, "Wait, we can get food without a wait if we sit at the bar, but the kitchen is backed up and you are half full." This does not make sense?" She just got mad so we left. Went to Sammy's Pizza in the same area, great food, great service, even a glass of champagne for Mother's Day. We called the manager of TGIF from the restaurant and asked her about the "wait". She told us there was no wait and no back up in the kitchen.
"You need to let the hostess know there is no wait". Manager did not really care.
This place should be packed on Mother's Day-every other eatery on Sunset was packed.
This TGIF's is on its way to closing unless the owner gets a grip on his staff. ..Call in the Restaurant Recovery program! This staff is killing what should be a successful franchise!