First time customer. Had them repair and repaint my cool deck around the pool. Satisfied with the work performed. Matt provided a realistic cost estimate and answered all questions. Scheduled the job when we wanted and finished the job in 2 days with good weather.
Comments
- In these days and times customers should be able to see some real life pool deck picture examples of the Xcel topcoat colors available online either from the manufacturer or Coastal Texturing. The color swatches online and in printed material have alot of variation. At a minimum use the texture squares Matt has with him. We went from white deck to "Sonoran Stone" and were fortunate to have the workers showing us that color in a dryed paint pail on their truck by chance to confirm our choice but it was lighter than expected.
- Not sure about lateral communications between team members sometimes. Workers showed up at front of house bright and early on day 1 despite my telling them the day prior several times that the gate accessing the deck was on the next street down.
-Knockdown texturing density on panels rennovated was not as dense as existing adjacent panels and is noticeable. Could have been closer IMO
Would use them again for cool deck repair.