Rented a property through Nicklin Property Management for 1 year. During that time we had a few plumbing and electrical issues. when I reported the issues, I mentioned that I had tried to fix the issues myself and was willing to continue trouble shooting them if sending out a repair man would mean I would be charged for the repair. They told me twice that i would not be responsible for the repairs. So I had them send out the repair guys. A month or so later I go a bill for a few hundred dollars. When I asked them about it they told me that because it was a minor repair I was responsible for it and they wouldn't honor their word of mouth confirmation that I was not responsible. So from then on I did all the repairs myself. Then when it was time to move out we had the walk through inspection with one of their agents who told us it looked good. So I turned over the keys. A few hours later they did a second walkthrough without us and said it was not clean enough and so they would charge us to have a cleaning service come. Our official move out date was actually a week later, so I asked if I could have the cleaning service I originally hired to comeback and do a better job, they said no, and gave no reason for it other than that I had turned in the keys already. They also charged us to replace the microwave because of a crack in the handle that was there when we moved in. We had left a couch in the drive way for a friend to come pick up the next day and we were told by Nicklin that It would be ok for us to leave it there over night as long as our friend came to pick it up the next day. Before our friend came the next day, it was gone and they charged us for the guy they hired to come haul it off.
Over all they have been very inconsiderate and dishonest with us. During the time we did business with them, we were never late on a payment, and we held up our end of the contract. I cannot say the same for them.
They ended up taking about $800 out of our deposit. So if that sounds like the kind of company you want to do business with, then go right ahead.