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  • I had brought my car to Greg's one other time. This time I brought it in because my check engine light was on. Jason had said to bring it in so they could test it, and read the code. There was no charge for that. Jason was professional, and very nice, as well as JOHN PAYNE, who went above and beyond. I was telling John how my tire had exploded on the 101 freeway, and had beat the heck out of the side of my car. I have a white car, and it was left with a ton of huge black marks all over the side, and one of the screws on the bumper had been broken off, so the bumper was sticking out on the side. It looked awful. After John tested the check engine light, he ended up grabbing a rag and some solution, and proceeded to scrub/clean all the black marks off the side of my car. Then he got out a drill and screw and fastened my bumper back on. No one asked him to do it; he just did it. He did this standing in the blazing sun and heat in the beginning of August, when we have been hitting record temperatures. THAT is awesome customer service. He didn't have to do that, but he did. Usually people seem to only do strictly what they are getting paid for, or what they are required to do, but John just did it to help out. I was so thankful. Thank you, John Payne! Kudos to Greg's for having John employed with them! I will be back!
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