I just want to say as one of the Walker's at Johnnie Walker RV's that it is extremely frustrating when customers use social media/review sites as a blackmail or "hold you hostage" site to get something for free. I am amazed at the emails that I receive that say if we don't do this or that, or give a customer financial reimbursement that they are going to place bad reviews all over the internet. It is sad for the good, honest companies out there. We have been in business for 53+ years helping families have fun RVing, and to see this happening in society via internet is sad. The call/email/review with untrue information and a dealer can do nothing about it unless we want to pay their "ransom". They say "give us this, give us that or give us money, and we will remove the review" - this is not acceptable. You can see reviews all over different sites that state we do a great job, please don't let a handful of poor reviews sway your opinion. Remember there are ALWAYS 2 sides to every story.
Just want you all to know that yes all RV's have service issues on occasion, as they are basically houses on wheels and we will always be here to make the repairs!