Great service, bad quality. The staff here is very nice and respectful, but the experience itself is less than mediocre.
Each time I've been here I've been greeted with dirty utensils and plates, an empty pitcher of lukewarm water for water cups, and unsatisfactory food. Aloha makes great food, the Henderson location proves this-- but at UNLV here the quality is bad. The chicken katsu tastes rubbery, the teriyaki sauce is cold, and somehow the chicken here looks slimy. Being from Hawaii myself, I know what Hawaiian food tastes like; this location of Aloha does not do justice to that. I'd expect that the many 5 star ratings come from the posters that they put up in their restaurant of "free lumpia with your meal if you rate 5 stars on Yelp".