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  • Came in today to get an iced mocha to go, and was not greeted or acknowledged by any of the team members. They were too busy talking with another for what their plans were for tonight (since it is Thanksgiving). The cashier didn't really look to enthusiastic to work today, she didn't even bother greeting the first time I walked in, and the second time when I got to her to order, and she didn't even say thank you when I paid. I mean it really isn't a big deal for me, but ignoring your guests so you guys can't talk about gossip and unrelated work related stuff is just ridiculous. Anyways, I sat down, and waited like 10 mins. No problem right ? Actually yes! Cuz there was only 3 customers inside. One who had already got his coffee, the other waiting for his order, as well as me. I looked back, and saw that my drink had already been ready. No one even had the courtesy to call out my name or drink.. I was literally like in the first table across the cashier .. that is ridiculous. And of course; once again. These lovely associates just ignore me and the guy waiting for his drink too, by finishing their gossips and plans, even when I was walking out the door. Lmao. I wonder how much Starbucks pays these associates ? Cuz they obviously do not really care about having a job. This location is the worst in town. I recommend everyone to go to the location on the new one by the DMV or the one by the airport. This one is a joke. If you like to get ignored, this Starbucks is for you !
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