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  • Homelife Protection isn't a good warranty company at all. I filed two claims with in one week. The first was the hose bibs to my washer, they were leaking. After telling the rep that the hose bibs are leaking cause of corrosion they still send a plumber out (which is owned by Homelife) he took apart the hoses and called in the Melissa (the lady that denies claims)and they said they won't cover the claim because of corrosion. The plumber left all the parts out and our water off at left when I told him the $240 price was too much money for this repair. I went to home depot bought the part and plumbers tape for $3.81. With a wrench and elbow grease I fixed it. Two days later on Labor Day out AC went out when it was 109 degrees. We called 3 times on Saturday and didn't get a call back. On Sunday we call the property damage line and got someone on the phone. They wanted $150 because it was a Sunday, I told the customer service rep on the phone this policy is garbage and he said He doesn't want to be verbally abused. On Tuesday the tech came out and said they don't cover control boards. He wanted $290 for this repair. We are trying to cancel or coverage currently and I am hoping for a smooth process, however, I can't be optimistic. In the fine print of the policy they mention not refunding money if the customer is verbally abusive. I am sure the guy noted I said the policy was garbage.
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